PURCHASE PROCESS:


Terms of payment


For deliveries within Germany you have the following payment options:

- Prepayment by bank transfer
- Payment in advance by bank transfer with PayPal

For deliveries abroad you have the following payment options:

- Prepayment by bank transfer
- Payment in advance by bank transfer with PayPal


Notes on payment processing

The delivery takes place against payment in advance. After completing the order process you will receive an email with the confirmation and the necessary information for the payment. Pay by bank transfer only to the specified accounts. Payments via PAYPAL are also possible, but there are additional fees. The fees that may be incurred by the chosen method of payment will be shown under payment charges prior to the purchase. The dispatch takes place with PAYPAL payment only by registered letter or with proof of dispatch. You can choose the PAYPAL option when purchasing from the payment method. You will also receive the information for payment via PAYPAL with the confirmation e-mail. Payments to other bank accounts or PAYPAL addresses are not permitted and have no debt-discharging effect. A payment is deemed to have been made when the seller can dispose of the amount. It is not necessary that the payment is made immediately after the order. You are also welcome to accumulate multiple orders and pay for them together, or combine them into one delivery. If the total sum is then above the shipping free limit, the shipping costs are eliminated. In order to be able to use this option, you regularly receive collective invoices by e-mail with all items ordered and not yet paid. You can accumulate your orders for a maximum of 3 weeks for a joint delivery or billing.

Bank remittances from abroad are to be commissioned so that the seller does not incur any additional charges (for example, through currency conversion). The payment is only complete when the amount shown on the invoice has been credited to the seller. Incomplete payments lead to delays in delivery, as this can only be done when the invoice amount has been paid in full.

Unless the payment is made by bank transfer or the chosen method of payment incurs additional costs for the seller, such as at PAYPAL, these are to be borne by the buyer. The PAYPAL fees are at least 0.35 euros per transaction, plus a percentage of the payment amount. This is i.a. depending on the country from which the payment is made or e.g. by applicable fees for a currency conversion. A list of costs through a PAYPAL payment can be found in the table below.


Type of fee Germany Zone 1 Zone 2 Zone 3 Zone 4
€ per Transaction 0,35 0,35 0,35 0,35 0,35
% Rate of sales 2.10% 4,16% 5,20% 3,85% 5,50%


Zone 1 includes the following countries: Belgium, Estonia, France, French Guiana, Guadeloupe, Martinique, Mayotte, Reunion, Greece Mount Athos, Greece, Gibraltar, United Kingdom-Alderney, United Kingdom-Guernsey, United Kingdom-Isle of Man, United Kingdom-Jersey, United Kingdom, Ireland, Italy -Campions, TL, Italy, Canada, Luxembourg, Malta, Netherlands, Austria, Portugal-Azores, Portugal-Madeira, Portugal, San Marino, Slovakia, Slovenia, Spain-Cabrera, Spain-Ceuta, Spain-El Hierro, Spain-Formentera , Spain-Fuerteventura, Spain-Gran Canaria, Spain-Ibiza, Spain-La Gomera, Spain-La Palma, Spain-Lanzarote, Spain-Mallorca, Spain-Melilla, Spain-Menorca, Spain-Tenerife, Spain, Vatican City, Cyprus, United States, Monaco, Italy-Livigno

Zone 2 includes the following countries: Albania, Andorra, Bosnia and Herzegovina, Bulgaria, Croatia, Latvia, Liechtenstein, Poland, Romania, Russian Federation, Switzerland, Serbia, Czech Republic, Turkey, Ukraine, Hungary

Zone 3 includes the following countries: Denmark, Faroe Islands, Finland, Greenland, Iceland, Norway, Norway-Spitsbergen, Sweden

Zone 4 includes the following countries: Egypt, Equatorial Guinea, Ethiopia, Afghanistan, Aland Islands, Algeria, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Ascension, Azerbaijan, Australia, Australian Oceania, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, British Indian Ocean Territory, Brunei Darussalam, Burkina Faso, Burundi, Chile, China, Cook Islands, Costa Rica, Cote d'Ivoire, Dominica, Dominican Republic, Djibouti, Ecuador, El Salvador, Eritrea, Falkland Islands, Fiji, France-Corsica, French Polynesia, Gabon, Gambia, Georgia, Ghana, Grenada, Guam, Guatemala, Guinea-Bissau, Guinea, Guyana, Haiti, Heard Island, Honduras, Hong Kong, India Indonesia, Iraq, Iran Islamic Republic, Israel, Jamaica, Japan, Yemen, Jordan, Virgin Islands (GB), Virgin Islands (US), Cayman Islands, Cambodia, Cameroon, Cape Verde, Kazakhstan, Qatar, Kenya, Kyrgyz Republic, Kiribati, Coconut Islands, Colombia, Komor Congo Democratic Republic, Congo Republic, Korea North People's Democratic Republic, Korea-South Republic, Kosovo, Cuba, Kuwait, Laos People's Democratic Republic, Lesotho, Lebanon, Liberia, Libya, Lithuania, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Morocco, Marshall Islands, Mauritania, Mauritius, Macedonia, Mexico, Micronesia Federated States, Mongolia, Montenegro, Montserrat, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, New Zealand Oceania, New Zealand, Nicaragua, Netherlands Antilles, Nigeria , Niger, Niue Island, Northern Mariana Islands, Northern Ireland, Norfolk Island, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Polar Regions, Puerto Rico, Moldova, South Sudan, Rwanda, Solomon Islands , Zambia, Samoa / American Oceania, Samoa / Western Samoa, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Zimbabwe, Singapore, Somalia, Sri Lanka, St. Helena, St. Kitts and Nevis, St. Lucia, St. Pierr e and Miquelon, St. Vincent, Sudan, South Africa, South Georgia, Suriname, Swaziland, Syria Arab Republic, Tajikistan, Taiwan, Tanzania United Republic, Thailand, Timor-Leste, Togo, Tokelau Islands, Tonga, Trinidad and Tobago, Tristan da Cunha , Chad, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, United Arab Emirates, Vietnam, Wallis and Futuna, Christmas Islands Ind. Ocean, Christmas Islands Pacific Ocean, West Bank / Gaza Strip, Central African Republic, Cyprus-Turkish and all countries not listed separately

  • For legal purposes, the German version is authoritative. this translation is for information purposes only.